💼 Job Overview
Company: Deloitte Support Services India Pvt. Ltd.
Role: Associate Analyst – Learning & Talent Support Services
Location: Hyderabad, Telangana, India
Experience: 0–1 years
Shift: 2 PM – 11 PM IST
💼 Deloitte – Associate Analyst (Learning Admin) | Hyderabad
Position Summary
Do you enjoy learning administration? Then this may be the perfect opportunity for you! As an Associate Analyst – Learning & Talent Support Services at Deloitte, you will support the team in delivering exceptional service to the North-South Europe (NSE) firm. This role focuses on providing high-quality first-line learning administration and maintaining excellent customer service standards.
Work You’ll Do
- Add classes to the Deloitte Learning Management System (LMS).
- Process all scheduled reports and provide delegate lists.
- Distribute electronic training materials and pre-work.
- Close classes and process post-course evaluations and feedback.
- Ensure timely and accurate completion of all system-related activities in line with procedural guidelines.
- Maintain compliance with Data Protection legislation at all times.
- Work within defined Service Level Agreements (SLAs) and Operational Level Agreements (OLAs).
- Support other Learning Support Services processes as required.
Key Skills Required
- Professional, friendly, and approachable demeanor.
- Ability to work independently and take initiative.
- Enthusiastic and eager to learn new technologies.
- Team player who contributes to a positive team spirit.
- Good listener with effective questioning and communication skills.
- Excellent written communication and email etiquette.
- Professional representation of Deloitte’s Practice Support Services.
- Logical approach to problem-solving and ability to act with urgency when required.
- Adaptable, receptive to change, and demonstrates integrity and a can-do attitude.
Qualifications
- Required: Graduate degree (any discipline)
- 0–1 years of experience in learning administration, back-office operations, or customer service
- Proficiency in Microsoft Office applications
- Preferred: Prior experience in training and development domain
About the Team
The USI Supporting UK CBS HR Services team in Hyderabad supports the Deloitte UK organization with diverse capabilities including HR and financial transaction processing, administrative services, marketing, and IT support.
How You’ll Grow
At Deloitte, your professional growth is our priority. We invest heavily in learning and development through exposure to leaders, mentors, and challenging assignments. Our resources include live classrooms, eLearning, and team-based learning experiences. Deloitte University (DU): The Leadership Center in India, located in Hyderabad, extends our global commitment to people development and professional excellence.
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How to Apply
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⚠️ Deloitte is an equal opportunity employer and does not charge any fees for recruitment.
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